Communicating with Differently Thinking People

Working virtually may become the new normal for many professionals. Managing remote teams is decidedly more complicated when team members and stakeholders have different communication styles.

How do you align these diverse groups of people who work remotely and sustain productive team meetings, project status checks, and feedback sessions?

Learn how you can harness your emotional intelligence and successfully communicate with differently thinking people to create a high-performing project team.

You'll learn to:

  • Recognize the climate and mood of team members and stakeholders.
  • Listen critically to find common ground to engage diverse team members.
  • Adapt your communications and expectations to engage cooperation.
  • Encourage thoughtful solution-focused collaboration.
  • Provide effective feedback to remote working teams.


Susan G. Schwartz, PMP, teaches Practical Emotional Intelligence for Agile and Project Leaders at UCSC Silicon Valley Extension.


  • PMISV Members: $5
  • Non-members: $5
  • UCSC Active Students: $5
  • Veterans: Free (Request a veteran code to attend all PMISV events for free.)

Professional Development Units: 2 PDUs

The Silicon Valley Project
Thought leadership for project management professionals

The Silicon Valley Project provides monthly virtual forums to expand our understanding of the evolving field of project management. A supportive network of seasoned practitioners and aspiring professionals, we share best practices and new ideas. We are a collaboration between PMI Silicon Valley Chapter and UCSC Silicon Valley Extension, organizations that provide exceptional opportunities for professional instruction, professional development units, and, in some cases accredited University of California credits.

Tuesday, July 7 at 6:00pm to 8:30pm

Virtual Event

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This event requires registration.